I rode my noble steed (a Corola, broken and trained by Toyota) to the great commercial crossroads known as 95th and Quivira. I was searching for one of three titles at a bargain price. I’d heard that GameStop was having a sale on FEAR 2: Project Origin, so I perused their location on the southwest corner first. Alas, for the sale had concluded a week prior. Neither of the other two titles were there, and the cashier there complained of an affliction known as “open to close,” which I imagine sucks something fierce. My next stop was to the Gameco to the northeast, but the only item of interest there was, again, FEAR 2, and my wallet hadn’t grown any fatter just because I was willing to brave the intersection again. Fine, said I, fine. We’ll give the GameStop in the southeasterly Oak Park Mall a shot (yes, another GameStop across the street. Now you see why I made the distinction in the first place. And no, I don’t know how they coexist. I thought these establishments were more territorial than that…).
I wandered the mall for a few minutes before consulting provided charts. They led me to a cove slightly nicer than the previous ones. Two employees stood before the Xbox 360 section, speaking of business practices. One of them sounded like he could’ve been from corporate, the other was a man I had come to identify as a regular employee in this store. I patiently waited my turn and took a look. Well, shoot, FEAR 2 was just as pricey as ever, and I couldn’t find the other two titles. Then the long-time employee man pops out from behind a rack and asks me if I need any help. I tell him I come seeking rarer games, and that it looks like they don’t have them here. He says, “Try me.” I say, “Tales of Vesperia.” He searches the rows for maybe a second, I’m talking like a “one-one thousand” count here, and pop! Out of the shelf and into my hand comes the anime box art. I say “Eternal Sonata” and just as quickly, that’s in my other hand. Long-time employee man tells me that both are uncommon, but Tales is relatively more so. Eternal Sonata would take a little less of my gold, but I go with Tales.
At the register I get corporate-looking man. Tales comes recommended from him, as does Last Odyssey. I’ll withholding judgment on that, but I play along. The transaction goes exceedingly smoothly; a couple procedural hic-ups, but I’m in no rush. Turns out he’s not from corporate, he just transferred to this location. He’s very professional anyway, explaining GameStop’s discount program to me, but not pressing the issue when I decline. He also quickly acquiesces when I turn down my pre-order option. I leave the store, high with feelings one gets from cuddling small furry animals to one’s breast.
To use an old cliche, there’s nothing like a typical GameStop visit, and that was nothing like a typical GameStop visit. If you’ve had the typical GameStop experience, I’m sorry. I’m not saying your perspective on the company is wrong, I’m not saying GameStop is a the best company EV4R, I’m not saying everything GameStop does is wise and prudent (because I’d probably be wrong). I’m just saying.
As much as I rave about the customer service, I’m really more interested about their end of the incident. I know that, at food service and retail job it’s easy to feel like your role in things doesn’t matter in the end. Doing your job well doesn’t disguise the fact that you’re not all that high up the company ladder (you might still be getting paid per hour). For these guys, you always have to say “no, that disc is too scratched,” “no, we can’t take that,” and “do you want to pre-order this?” Does dealing with someone like me, someone who doesn’t give them any trouble, someone who knows his games and knows what he wants, make the job any easier? Any more enjoyable? Did they feel as good about those few minutes as I did? Will this have ANY LASTING SIGNIFICANCE in their lives AT ALL?!?!? *hyperventilates* In any case, I’ve got Tales of Vesperia, which is so far proving a challenging and worthy successor to that GameCube game that sucked 60+ hours out of me, Tales of Symphonia.
So, if you live on the Kansas side of KC, check these guys out in the Oak Park Mall. No doubt they could stand some more gamers shopping at a games store.
In other news, yesterday was my parents’ 26th anniversary. Go marriage.

